Refund Policy

At She Happy Herbs, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our refund policy for guidance:
1. No returns or refunds all sales are final.
- Refund requests for consultations only must be initiated within 48 hours of consultation date.
- Certain items, such as perishable goods, gift cards or custom products ,are not eligible for returns or refunds.
2. Refund Process
- To initiate a refund for consultations, please contact us at         shehappyherbs@gmail.com with your consultation date. Consultations must be canceled with in 48 hours after scheduling.
- Once your refund is approved, we will provide information on your refund.
3. Refunds
- Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 3-5 business days and a credit will automatically be applied to your original method of payment.
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).
4. Exchanges
- If you wish to exchange an item, please contact us. Exchanges may be subject to product availability.
5. Damaged or Defective Items
- If your item arrives damaged or defective, please notify us within 24 hours of delivery. We may require photos or other evidence to process your claim.
6. Non-Refundable Situations
Refunds may not be provided for:
- Items returned after the eligibility period.
- Items not returned in their original condition or missing parts.
7. Contact Us
For questions or assistance with returns and refunds, please contact us:
Email: shehappyherbs@gmail.com
Phone: (810)553-9255